Terms of service

Terms of Service

Effective date: March 31, 2026

Welcome to Karakou Canada. These Terms of Service govern your use of our website located at https://www.karakou-canada.com/. By accessing or using our website, you agree to be bound by these Terms of Service.

1. General Conditions
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you are using this website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services
We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, pricing, or other content on the website are always accurate, complete, or error-free.

We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing and Availability
All prices displayed on our website are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted.

Product availability may change at any time.

4. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion. This may include cases involving suspected fraud, pricing errors, product availability issues, or suspected unauthorized resale activity.

If we make changes to or cancel an order, we may attempt to notify you using the email address or phone number provided at the time of purchase.

5. Shipping
We currently ship to the United States and Canada. Delivery is generally estimated within 1 business week after order confirmation and processing.

Shipping is free on all orders.

Delivery times are estimates only and may vary due to carrier delays, customs, weather conditions, or other factors beyond our control.

6. Returns and Refunds
Returns are accepted within 3 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition.

7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, product names, designs, and layout, is the property of Karakou Canada and may not be copied, reproduced, distributed, or used without our prior written permission.

8. Prohibited Uses
You may not use this website or its content:
- for any unlawful purpose;
- to violate any laws or regulations;
- to infringe upon our intellectual property rights or the rights of others;
- to transmit viruses, malware, or harmful code;
- to collect or misuse personal information of others;
- to interfere with the security or proper functioning of the website.

9. Disclaimer of Warranties
This website and all products and services provided through it are offered on an “as is” and “as available” basis, without any warranties, express or implied, except as required by applicable law.

We do not guarantee that your use of the website will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability
To the fullest extent permitted by law, Karakou Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of any products from us.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

12. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Ontario, Canada.

14. Contact Information
If you have any questions about these Terms of Service, you may contact us at:

Karakou Canada
Website: https://www.karakou-canada.com/
Email: support@karakou-canada.com
Alternative Email: karakou.canada@gmail.com
Business Address: 1951 Mulberry Cres, Ottawa, ON K1J 8J8, Canada