Politique d’expédition

Shipping Policy

Effective date: March 31, 2026

At Karakou Canada, we are committed to providing a smooth and reliable shipping experience for our customers.

1. Shipping Destinations
We currently ship to the United States and Canada.

2. Delivery Time
Orders are generally delivered within 1 business week after the order is confirmed and processed.

Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, customs processing, or high-demand periods.

3. Shipping Fees
We offer free shipping on all orders.

4. Order Processing
Orders are processed after payment confirmation. Once your order has been prepared and shipped, you may receive shipping confirmation and tracking information, when available.

5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete shipping addresses.

6. Delays
While we do our best to ensure timely delivery, Karakou Canada is not responsible for shipping delays caused by carriers, customs, weather, or other circumstances beyond our control.

7. Lost or Damaged Packages
If your package is lost, damaged, or if you receive the wrong item, please contact us as soon as possible at:
support@karakou-canada.com

You may also contact us at:
karakou.canada@gmail.com

8. Contact Information
Karakou Canada
Website: https://www.karakou-canada.com/
Email: support@karakou-canada.com
Alternative Email: karakou.canada@gmail.com
Business Address: 1951 Mulberry Cres, Ottawa, ON K1J 8J8, Canada